Claims Investigation Pty Ltd and Workplace Investigation Services NSW provide quality investigation services to the legal profession, insurers and industry bodies.
We pride ourselves on understanding the clients’ requirements, conducting the investigations effeciently, displaying both professionalism and courtesy during the conduct of the investigations and providing clear, meaningful and precise factual reports in a timely manner.
Our specialist areas of investigation include Dust Diseases Tribunal, Workers Compensation, Public/Products Liability, Professional Indemnity and Historic Sexual Abuse Claims.
Current clients include:
Lawyers
- Rankin Ellison
- Hicksons
- Astridge & Murray
- Thompson Cooper
- Moray & Agnew
- HWL Ebsworths
- McCabe Curwood
- Kemp & Co
- Minter Ellison
- Sparke Helmore
- Makinson d’Apice
- Norris Coates
- Clyde & Co
- Turks Legal
- Bartier Perry
- Hunt & Hunt
- Lander & Rogers
- YPOL
- Carter Newell
- Gilchrist Connell
- William Roberts Lawyers
Insurance Companies
- Agile Underwriting Services Pty Ltd
- Insurers’ Guarantee Fund
- State Insurance Regulatory Authority
- Catholic Church Insurance Limited
- Allianz Australia Limited
- AAI Limited
- QBE Australia Limited
- Insurance Australia Limited
- HDI Gerling
- CGU Limited
- Enstar Australia Limited
- Employers Mutual Limited
- StateCover Mutual Limited
- Liberty Specialty Markets
- Various Underwriters at Lloyds
- Assetinsure
- Enstar Australia Limited
- Chubb Insurance
- EML
- Berkshire Hathaway Specialty Insurance
- AIG
- Lumley Limited
- Ansvar Insurance
Industry Bodies / Others
- icare
- Gallagher Bassett Services
- The State of New South Wales
- Roads & Maritime Services
- Sydney Catholic Schools
- St Aloysius College
- Mercy Centre Lavington Limited
- Telstra Corporation Limited
- Comcare
- Qantas Airways
- Unilever
- NSW Bar Association
- NSW Department of Education
- Woolworths
- Proclaim
Directors and Investigation Team
Mark Cooper
Mark commenced in the UK insurance industry in 1985 and became an Associate of the Chartered Insurance Institute. He established his own investigation business shortly after arriving in Australia in 1997.
Kylie Cooper
Kylie initially worked in the finance industry before entering the insurance / reinsurance market in 1998.
Kylie is the office manager and research analyst.
Investigators
We only employ professional, experienced and qualified investigators who operate in a methodical and compassionate manner. Our investigators include:
- Mark Cooper, ACII, over 30 years’ experience as factual investigator
- Jane Richards, BJuris, LLB, over 30 years’ experience as factual investigator
- Dale Coleman, over 22 years’ experience as a factual investigator
- Amanda Naughton, over 12 years’ experience as a factual investigator
Professional Indemnity Insurance is held with Certain Underwriters at Lloyd’s of London.