What our clients say about us
The following is just a small sample of the type of feedback we regularly receive from our clients:
I just wanted to say thank you so much for your brilliant work in this matter to date. I was only telling (panel lawyers) a few weeks ago that you are the best investigator on our panel, and you have proven again why that is so! I will also share your industrious, charismatic and tactical approach with the claims team – tracking down a critical liability witness in the Cook Islands with no email or smart phone access, who wouldn’t even take your calls 4-5 months ago, getting him to agree to meet you in NZ, and ultimately securing a very favourable witness statement and pathways to have him appear in Court if necessary. Seriously great work which is much appreciated, as always.
From an insurer client
“I am just finalizing this matter and wanted to let you know what a terrific factual you prepared!
Your hard work has made such a difference … Your cross referencing is sooooo refreshing.”
From a lawyer client
“We would like to thank you for your work all this year and prompt, quality reporting and investigations”.
From an insurer client
“I’ve been meaning to tell you how gooood the XXX (name removed) factual was.
The allegations of negligence were covered brilliantly”.
From a lawyer client
“Thanks Mark – as usual great work and I really appreciate the turn around with this given the delays from XXX (name removed).”
From a workplace relations client
“I have read the statements and thank you for the work you have put in to the matter. Top shelf service!”
From a lawyer client
“Keep up the good work.”
From an insurer client
“Thanks again for all your assistance throughout the year (your reports are always spot on and save us a great deal of time and worry).”
From a lawyer client
“Thank you (as always) for a fantastic and comprehensive report.”
From a workplace relations client
“As usual Mark – thank you, your efficiency and level of communication is second to none. It makes life (for me) easy.”
From a lawyer client
“Finally, this is another example of the superior quality of work delivered by Mark Cooper. In our opinion, Mark has fast become the clear standout when it comes to factual investigations in these latent disease claims and there is daylight between him and anyone else I can recall using in the past.”
From a lawyer client to the insurer client